IT Support Engineer- Technical
Brief description :
Interact with respective Vendors/Providers on Network / System related issues.
Handle tickets / issues from branches on Network, firewall, Systems and Laptops.
Handle new branch IT hardware installation and commissioning.
Monitor and report issues as per the defined tasks
Documentation related to the IT Infrastructure Support.
Reporting network/ system operational status by gathering, prioritizing information; managing projects as per the defined tasks that includes bulk roll-out from reporting manager.
Any Degree/ three years diploma with 2-4 Years of experience
Network (LAN & WAN) and Systems
CCNA or higher preferred
Understanding of networking protocols
Solid understanding of the OSI or TCP/IP model
Extended knowledge on Windows and other operating Systems
Preferred hands-on experience with monitoring, network diagnostic and network analytics tools like Solarwinds, Nagios etc
Walk in venue
Monday to Friday, 9.30 AM to 4 PM
Muthoot Pappachan Technologies
14th Floor | Carnival Technopark (Old Leela Infopark) |Technopark Campus | Kariyavattom P.O
Trivandrum - 695 581 | Kerala | INDIA
Tel : +91 471 3307 300 (Extn.315)