Thiruvananthapuram
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Implementation Engineer - Trainee

Closing on:

13/03/2018

Contact email

dilip@akiraplc.com

Brief description :

Educational Qualification: B.Tech/ BE in Comp/IT/Electronics or BSc IT/Computers or BCA

Interview mode: Walk In - 13-03-2018 (Tuesday)

Experience: Fresher 

Key Skill required:

  • Dynamic, self-motivated professional willing to perform in challenging environment with good communication and interpersonal skills
  • The executive should have good grasping power & project management related competencies & willing to work on field.
  • Insert and update data on a frequent basis. & Proofread data for accuracy
  • Retrieve and review data from clients or higher authorities
  • Demonstrate product functions and features to internal and external customers either in person or remotely


Job Profile

  • Basic Computer Hardware knowledge, troubleshooting, Excellent communication skill in writing (English) and speaking (Hindi and English), willing to work in rotational shifts, good grasping power and a quick learner
  • Willingness to travel
  • Possess good communication skills, both oral and written
  • Be familiar with Microsoft applications and working knowledge of M S Office.
  • Have a good attitude - should be committed to the work
  • Goal achievers & positive thinking.
  • Maintain a high level of customer satisfaction through professional communication and consistent and timely follow up
  • Monitor and respond to phone, email, chat or web cases for new and existing customers.
  • Manage escalated support activities from initial report and documentation through resolution.
  • Provide input to Product Management regarding product enhancements.
  • Provide content for our internal Knowledgebase and customer facing Support Forums

Preferred skills

  • Dynamic, self-motivated professional willing to perform in challenging environment with good communication and interpersonal skills
  • The executive should have good grasping power & project management related competencies & willing to work on field.
  • Insert and update data on a frequent basis. & Proofread data for accuracy
  • Retrieve and review data from clients or higher authorities
  • Demonstrate product functions and features to internal and external customers either in person or remotely

 

Walk in venue

Akira Software Solutions Pvt Ltd,
Nila 4th floor , Technopark Phase 1,
Trivandrum 695581

Phone : 0471 4019495

Date : 13-03-2018

Time : 10 AM to 12 PM