Technical Support Engineer
Brief description :
- Please fill out this questionnaire https://forms.gle/dXfXBSKet45Px8qG9
- Excellent verbal communication in English
- Provided Technical support in handling US clients over phone – should have done first level of phone support in their current role.
- Candidates should have application support experience - role is L1/L2 or Tier 1/ Tier 2 support.
- Should have done trouble shooting experience in any cloud platform preferably Google cloud
- Candidates should have worked in either O365/G-Suite support/migration and involved in trouble shooting.
- Fair knowledge of Linux commands is desirable.
- Should have worked in a system with good process environment – ticketing system, escalation path, with daily/weekly reporting.
- Should be ready to work in shifts.
- Location – Trivandrum (Technopark)
- Availability – Immediate joiners preferred.
- Open for Contract and Fulltime.
Please fill out this questionnaire https://forms.gle/dXfXBSKet45Px8qG9