Thiruvananthapuram
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Fresher's Hiring

Posted on:

19/10/2021

Closing on:

31/10/2021

Contact email:

ankitac@arstraffic.com

Brief description :

L1

 

Identifying incidents and its impact, Incident investigation and diagnosis 

•   Takes incident resolution actions to restore service to customers 

•   Monitoring Incident details, including the configuration Items affected 

•   Project data monitoring, analysis and reporting 

•   Skills Required : MS Office / Sql (DB).  Good Communication 

•    Willingness to work 24*7 rotational shift 

 

 

L2

1.       Designation: Service analyst

2.       Mandatory knowledge of MS office applications (Excel and Outlook).

3.       Working knowledge on Database (MySQL/ MSSQL).

4.       Sound knowledge of System administration.

5.       1-year experience in service operations, Email support will be a plus point.

6.       ITIL knowledge.

7.       Good verbal and oral communication.

8.       Able to work in Shifts.

Preferred skills

Interested candidates can share updated profile.