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End User Support Engineer

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Brief description :

At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it, and to society at large. We create and provide software that is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers, and their clients.


  • Maintain internal infrastructure requirements, including laptop and desktop computers,servers, routers, switches, firewalls, printers, biometric devices, and security updates,support internet, intranet, LANs, WANs, and network segments
  • Asset management and maintaining inventory
  • Perform routine and scheduled audits of all systems, including backups
  • Provide technical support for both hardware and software issues our users encounter
  • Perform server administration tasks
  • Upgrade systems and processes as required for enhanced functionality and security issue resolution
  • Manage Active Directory, Microsoft Office 365
  • Server and workstation patching

Preferred skills

  • Good experience in Windows and Linux OS administration (Server and Client)
  • Good  experience in handling hardware installation and maintenance (Desktop, Laptop, Server,Switches, etc)
  • Good experience in working with Virtualization (VMware, Hyper V, etc)
  • Must be familiar with fundamentals of Linux scripting languages
  • Proficient with networking
  • Good experience in installing, configuring, and maintaining services such as Apache, Nginx, MySQL,PostgreSQL, PHP, etc
  • Must be familiar with firewall, load balancing, etc
  • Must have basic understanding of SAP, BASIS
  • Good experience in working with SUSE Linux
  • Must be familiar with CI/CD tools such as Jenkins, etc
  • Must have basic knowledge of configuration management tools such as Puppet, Ansible, etc
  • Must have basic understanding of Cloud Infrastructure Management (AWS, Azure, etc)
  • Must be familiar  with source code management tools such as Git, Gitlab